The privacy of our customers is very important to us.
Whenever you provide us with any personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. NE Volume will act in accordance with current legislation and aim to meet current Internet best practice.
The following statement explains our policy regarding the personal information we collect about you.

Website Address

Our website address is: http://nevolume.co.uk/

Contact Address

Our Contact address is:
NE Volume Office – 1 Calvin House, Green Dragon Yard, Stockton-on-Tees TS18 1AE

Email

Our contact email is: [email protected]

What personal data we collect and why we collect it

Contact Form

If you wish to get in touch, you can do so by supplying your name and email address, by using our online contact forms. By filling in the contact form with your personal data, you authorise this website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network, by collecting personal data surrounded cookies and usage data.

Mailchimp/Mailing Lists

By registering on the mailing list or for the newsletter, your email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this website.

MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC, and is used to send out our email communications.

Who we share your data with

We may pass your personal data to third-party services providers contracted to, or associated with our company in the course of dealing with you. Any third parties that we may share your personal data with are obliged to keep your details securely, and to use them only to respond to requests, questions, service requirements, complaints, etc. on our behalf. When they no longer need your personal data to fulfil this service, they will dispose of the details in line with our company’s policies and procedures. If we wish to pass your sensitive personal data to a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise.

How long we retain your data

We retain any personal data submitted to this site through contact forms for a maximum of six months. Records created through Analytics are retained for a maximum of twelve months.

How can I download my data?

If you have used a contact form on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

How can I delete my data?

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.